Brandon's Auto & Carpet Care, LLC - "Cleaner is Better"

Carpet Stain Policy...

Some stains can “wick” back to the surface, as the carpet dries; this is due to the stain still within the backing and padding. Therefore, a basic surface extraction will only temporary remove it from the fibers. These type of stains that reappear will require either a sub-floor extraction and/ or special treatment to remove it in full. This process will cost an additional fee.

All special stains that require our stains kit after the initial pre-treatment and rinsing will be a fee, as for red wine, wax, rust, ink, nail polish, pet stains, gum, and organic stains.